Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2025 TikTok
Responsibilities
About the team The Global E-commerce Governance & Experience (GNE) team safeguards TikTok Shop by ensuring a safe, fair, and trustworthy marketplace for users, sellers, and creators. We build comprehensive governance strategies, detect and assess risks, enforce policy with integrity, and protect all customers to enable sustainable and responsible business growth. To embrace technological transformation, we are driving an ambitious end-to-end AI governance modernization to be achieved by the end of 2026—covering the entire lifecycle from Risk sensing & definition → Risk assessment & enforcement → Violation Messaging → Seller/creator appeals → RCA & strategy optimization. Leveraging LLMs and AI Agents, we are redefining how governance operates, significantly increasing automation, improving decision quality, and elevating organizational efficiency. By joining us, you will stand at the forefront of AI-powered governance innovation: 1. Shape the next-generation global governance framework. 2. Work with cross-regional domain experts. 3. Build and deploy AI Agents in real, high-impact governance scenarios. 4. Contribute to one of the most challenging and meaningful problems in e-commerce trust & safety. If you’re passionate about technology-driven transformation and want to build the future of global e-commerce governance, we would love to meet you.
Qualifications
Minimum Qualification(s) 1. Strong Bachelor's degree and above, preferably in relevant majors such as Computer Science, Artificial Intelligence, Software Engineering, etc. 2. Strong proficiency in Python development, with solid fundamentals in system design and clean coding practices. 3. Familiarity with major Large Language Models (LLMs) such as GPT, Claude, and Llama, along with hands-on experience using their APIs, prompt engineering, or Agent development. 4. Experience in LLM Tool Calling, Agent task decomposition, or multi-Agent system design is preferred. 5. Strong cross-team communication and collaboration skills; ability to quickly understand business needs and translate them into technical solutions. Preferred Qualification(s) 1. Understanding of core e-commerce governance concepts (risk detection, content review, appeals handling, re-evaluation, root-cause analysis); relevant project experience is a plus.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
