Responsibilities
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the LATAM. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping. The TikTok Shop LATAM operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok e-Commerce partnership for the TikTok e-Commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities: - Raise the bar - Be results focused, grow value, educate and lead strategic conversations with agencies. Be responsible for agencies performance and growth by educating and training with best practices, analysis and diagnosis of traffic and performance data. - Make your own discoveries - Grow a deep understanding of TikTok Shop platform, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve agency issues. - Assume ownership - Work with agencies to optimize and improve their performance in TikTok Shop and identify programmatic ways to do this at scale. Use data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritize solutions. - Embrace change as an opportunity - Have a growth mindset: learning when you don't understand, accept challenges, solutions-oriented feedback; viewing uncertainty as an opportunity to thrive. - Collaboration creates value - Seek to support new agencies as they learn about our products and processes. Share your knowledge. Work with cross-functional teams on executing operational and strategic initiatives.
Qualifications
Minimum Qualifications: - Applicants are kindly requested to submit an English-language resume - Currently pursuing an Undergraduate/Master in Business or a related major. - Strong interest in digital content, creator marketing, TikTok, and the e-commerce ecosystem. - Solid communication skills, strategic thinking, and a results-oriented mindset. - Experience or strong interest in content production (video, scripting, copywriting), ideally with familiarity with TikTok-style content. Preferred Qualifications: - Familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships is a plus By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
