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Commerce ops

TikTok Shop - Vendor Key Account Management, Electronics

Location:

Bangkok

Employment Type:

Regular

Job Code:

A46146

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Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role, you will be responsible for developing the creator ecosystem in a scalable manner by establishing campaign mechanics design based on business needs, exercising your creative muscle and own end-to-end campaign launch, ongoing status tracking and post-mortem analysis. Responsibilities: - Managing long-tail sellers (100+ Sellers) incubating them to become top GMV contribution sellers - Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality - Develop seller capability in terms of contents and affiliate to accelerate seller's growth - Discover new collaborative opportunity fit into merchants' short-term and long-term development plan - Maintain service quality provided by seller - Lower cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction


Qualifications

Minimum Qualifications - Minimum Bachelor's Degree or above - Excellent interpersonal and negotiation skills - Attention to detail, affinity with numbers and logical thinking - Fluent in Thai and English - Proficient in Excel and ppt Preferred Qualifications - Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred - Embracing a fast-paced environment in the E-commerce industry and flexibility - A good team player, fast learner and open to changes - Problem solving skills and a can-do attitude.


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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