Responsibilities
We are seeking a 3PL Operations Manager to drive and manage relationships with key logistics partners. In this role, you will be responsible for developing strong collaborations with third-party logistics providers (3PLs), carriers, and supply chain partners to optimize efficiency, cost-effectiveness, and service quality. You will play a crucial role in scaling our logistics network, optimizing cost, and ensuring operational excellence. Job Responsibilities: - Manage relationships with logistics partners. - Negotiate contracts and service-level agreements (SLAs) with logistics providers to ensure optimal cost and service balance. - Collaborate with internal teams to align logistics partnerships with business objectives, including procurement, operations. - Monitor and evaluate partner performance through key performance indicators (KPIs) and initiate improvements where necessary. - Develop and implement strategies to enhance supply chain efficiency, reduce costs, and improve delivery timelines. - Stay up to date with industry trends, emerging logistics technologies, and best practices to maintain a competitive advantage. - Resolve any logistical issues or disputes with partners while maintaining strong, professional relationships. - Ensure compliance with regulations and company policies regarding logistics operations.
Qualifications
Minimum Requirements: - Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field. - Strong negotiation, communication, and relationship-building skills. - Experience working with e-commerce as 3PL Manager, have experience in managing 3PLs cost and performance. Preferred Requirements: - Analytical mindset with the ability to interpret logistics data and drive improvements. - Ability to work in a fast-paced environment and manage multiple priorities. - Problem-solving skills with a proactive and strategic approach to logistics challenges.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
