Responsibilities
About the Team This role is part of TikTok’s Small and Medium Business (SMB) team. The SMB team works with advertisers across the region, helps them onboard and find success on TikTok. Being part of the team would mean being directly responsible for building relationships and helping clients drive business results through consultation. The team is made of dynamic, savvy, engaged individuals who are passionate about the region and thrive in a fast-paced environment. Responsibilities: 1. Provide dedicated partner management to aggregators (SMB Agencies, Resellers, Tiktok Consultants), by consulting and coaching them towards success on TikTok; 2. Develop strategies to improve SMB agencies' performance, including: - Consulting on SMB agencies' scale-up - Creative tips and best practices - Budgeting and targeting recommendations 3. Good time management and organization to manage advertisers at scale; monitoring the SMB agencies' performance through tools and timely communication with clients; 4. Ability to identify and remove blockers for SMB agencies growth. Gather insights from client interaction, and effectively represent client needs to internal stakeholders (ads review, finance, product, etc.) to ensure good customer experience; 5. Work across multiple teams, including Sales, Product and Marketing to gather SMB agencies' feedback from the market and amplify the current and future advertising platform.
Qualifications
Minimum Qualifications: - Bachelor's degree from an accredited institution with 5+ years of work experience in media sales role with knowledge in digital performance marketing and familiar with media agency ecosystem - Experience and knowledge of the digital marketing landscape. Prior experience working in a performance agency or business supporting the SME sector; - Strong attention to detail and a proven ability to balance priorities and meet deadlines; Preferred Qualifications - Sound analytical skills and ability to navigate ambiguity; - Comfortable with revenue targets, and experience working in a fast-paced, client-facing environment.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
