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Commerce ops

TikTok Shop by Tokopedia - Special Project, Live Streaming Policy Design - Indonesia

Location:

Jakarta

Employment Type:

Regular

Job Code:

A13891

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Responsibilities

About The Team: Building and optimizing live streaming ecosystem by designing policies and incentives tailored to merchants at every stage of their journey. With a keen understanding of market trends and merchant challenges, collaborating across functions to create frameworks that enhance merchant engagement, retention, and growth. Job Responsibilities: 1. Drive and optimize the platform's live streaming ecosystem. Collaborate with cross-functional teams to establish live streaming policies, merchant incentives, and educational frameworks, addressing the full lifecycle of merchant needs—from onboarding to retention, growth, and scaling 2. Design and optimize live streaming incentive policies for merchants of different tiers in the Indonesian market. Identify key challenges for top, mid-tier, and long-tail merchants, and create incentive policies based on business needs and market trends to enhance merchant live streaming supply, conversion rates, and long-term platform engagement 3. Lead cross-departmental collaboration, mobilize resources from various teams, and ensure efficient execution of all stages from policy design to implementation


Qualifications

Minimum Qualifications: 1. Bachelor's degree or higher, with at least 3 years of experience in e-commerce/live streaming policy design. Proficiency in English is required; overseas living experience is a plus 2. Experience at large live-streaming e-commerce platforms is preferred. Extensive experience in e-commerce policy development/strategy design is a plus 3. Strong leadership and project management skills with excellent logical thinking and structured problem-solving ability. Ability to lead cross-functional teams to achieve goals efficiently 4. Highly self-motivated with strong resilience under pressure. Preferred Qualifications: 1. Experience working in e-Commerce. 2. Proficiency in SQL or other data analysis tools with strong data analysis skills.


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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