Responsibilities
Our SMB Account Manager Sales team is responsible for delivering on programs and processes that drive growth in our fast-growing SMB segment of advertisers. As a Account Manager for our French & Benelux markets you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption with our French speaking customers. You will play a critical role in providing a variety of services that address our advertiser needs, and also in helping to identify opportunities to scale projects and drive ROI across the SMB long tail. Success in this position requires a passion for supporting clients, strong analytical skills, a focus on processes and operations and the ability to thrive in a fast-paced, team-focused environment. The ideal candidate will have strong sales and account management skills, digital marketing/advertising expertise, and experience working with SMBs and agency partners. Responsibilities: - Manage customer expectations and maintain high engagement on the platform - Develop business growth of the assigned territory through different programs and initiatives - Drive revenue for TikTok by supporting scalable sales programs across a variety of direct clients and agencies. - Drive product adoption and educate clients and agencies in a scalable fashion. - Work towards strategic goals while providing an excellent customer experience - Liaise with cross-functional teams on structuring and executing operational and strategic services and programs. - Serve as the ambassador of TikTok for all adoption related activities - Proactively seek for new ways to bring added value to your customers and colleagues
Qualifications
Minimum Qualifications: - Deep industry experience in marketing, brand advertising, media sales, and advertising experience - Ability to perform and adapt in a highly dynamic, rapidly changing environment, with a level of autonomy - Creative, outside-the-box thinker, who will thrive in an innovative organisations - As you will be working with a range of stakeholders, from C-Suite to media leaders, excellent communication and presentation/pitching skills - Ability to manage initiatives, projects, and cross functional stakeholders across a regions and organisations - Extensive experience using sales or project based systems, such as CRM systems - As this role works in the French market, fluent verbal and written language skills in French and English are required to be a success in this role Preferred Qualifications: - Knowledge of social media, mobile apps, and digital and mobile marketing. - Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying. - Experience working in a sales or account management role within the small business ecosystem. - Proven track record of reaching and exceeding sales goals. - Passion for TikTok marketing, and up for the challenge of building something from the bottom up.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
