Responsibilities
About the team This role sits within the E-Commerce Governance and Experience team. This team is responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user experience and work on policies, rules, products and systems to ensure quality. We're looking for a Large Model Operations and Application Program Manager to drive programs which will ultimately improve Global E-commerce efficiency. Responsibilities 1. Strategic Leadership in running Model Applications programs for E-commerce Governance: - Devise and execute a strategy for applying large models in international e-commerce governance, especially in risk management (detection, response, mitigation). - Use large model tech to improve governance efficiency and quality, accurately identify and resolve risks like compliance issues. 2. Policy Guideline Management: - Take charge of drafting, revising, and managing policy guidelines for large model alignment in ecommerce. - Evaluate guideline effectiveness regularly, using data and feedback to update them. 3. Lead a project team which focuses on Model Development, Iteration, and Optimization: - Oversee large model development, ensuring designs meet business and tech standards. - Lead model iteration by gathering feedback, analyzing data, and optimizing based on business needs and tech progress. - Coordinate cross-departmental work among data scientists, algorithm managers, and product managers. - Set and monitor KPIs for model performance improvement. - Explore and implement new ML and AI tech to enhance model accuracy, efficiency, and scalability. - Collaborate with technical and product teams during quality checks and calibration. 4. Market Trend Analysis and Product Strategy: - Monitor technology trends and market advancements for product strategy and development roadmap design. - Identify product-market relevance based on market demands and technological developments. 5. External Research and Best Practice Implementation: - Lead research to identify best practices and domain expertise. - Apply user-need-based methods in product development for better user experience and business growth.
Qualifications
Minimum Qualifications 1. Have a deep understanding of alignment methods like SFT, RLHF, etc. 2. Strong analytical, communication and project management skills, capable of identifying valuable product improvement suggestions from evaluation data and driving implementation. 3. Sensitivity to content with excellent abstract thinking and logical reasoning abilities, proficient in case analysis. 4. Professional language proficiency, strong logical thinking, innovative spirit, and robust project management skills. 5. A keen interest in the field of large language models, willing to actively explore in areas such as large language models/AIGC. Preferred Qualifications 1. Experience in managing projects with direct impact on regional or global P&L. 2. Demonstrated ability to combine business judgment with data insights to solve ambiguous problems and drive growth.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
