Responsibilities

Seeking an experienced Physical Security professional to lead 24/7 site security operations (e.g., access control, video management, visitor management, badging operations, incident & emergency response) and security personnel at our office based in North Ryde, Australia. The ideal candidate is a people manager capable of expertly operating in a matrixed organization and working cross-functionally with other leaders and teams on Physical Security matters. This leader will oversee Physical Security teams, projects, and policies & procedures in order to deliver excellent results and respond to exigent matters in a timely manner. Keeping up with the local security environment; establishing mutual aid; building positive rapport with local first responders; managing incidents; and identifying and solving for security gaps will be key components of this role. Responsibilities - Designing, fulfilling, and leading the 24/7 scheduling and management requirements for Physical Security Operations standard deployment (guard force services), as well as overseeing Physical Security needs of special events, reception services, executive protection, and emergency response. - Acting as the lead point-of-contact for all Physical Security, crisis management, and incident management & reporting at the USDS Sydney site, as well as oversee the Security Site Lead (SSL) of the USDS North Ryde, Australia, Dedicated Transparency Center. - Strong liaison relationships with local first responders that may include local and government law enforcement agencies. - Capable of expertly resolving daily/usual and acute/unusual incidents with an orientation toward high customer service. - Management and incident response, including training, crisis preparation, table-top exercising, and real-world execution of Emergency Response Plans. - Onsite leadership presence (typically, Monday-to-Friday core business hours); on-call for after-hours emergencies. - Planning and leading Physical Security onboarding and training of all Security personnel at your assigned site. - Building partnerships with internal (e.g., Workplace Services, Real Estate, HR, Legal, IT) and external (e.g., mutual aid with neighboring tenants; local fire and police departments) stakeholders in order to maintain a safe and secure working environment - Well-written reports and easy-to-follow metrics for Physical Security leadership and Executives. - Support Executive Protection events and activities as directed by management.

Qualifications

Minimum Qualifications - 3+ years of experience in security management. - 5+ years of experience in corporate security (as a contractor or full-time employee). - Strong interpersonal, customer service, written, and presentation skills. - Proven track record to oversee and lead multiple projects. - Proven track record to handle acute incidents (e.g., major medicals, workplace violence, building evacuations). Preferred Qualifications - Tactical and managerial experience with Physical Security systems and requirements, including access control systems (e.g., Lenel); alarm monitoring; visitor management; badging operations; incident report-writing; policies, procedures, checklists, and post orders; management of aggressive behavior; and basic patrol operations. - Experience building and leading training requirements; overseeing Quarterly Business Reviews (QBRs) and key performance indices; and writing standard operating procedures. - Experience working with GSOC, SOC, or Command Center staff to ensure optimal performance of field security operations. - Ability to travel to other offices; respond to emergencies after-hours; and to work nights, weekends, and/or holidays as operational needs demand. - Military and/or law enforcement experience - Active AED/First Aid/CPR certification; instructor status - Current or previous guard license; executive protection certifications; or investigative certifications CPP - Experience in Executive Protection - Experience operating Lenel and/or Avigilon - Bachelor’s and/or advanced degree

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