Responsibilities
About the Team The New Feature Safety BP team is a small yet powerful group that bridges the Trust and Safety team with TikTok’s rapidly expanding business units. Our mission is to empower these teams with tailored and efficient safety and integrity solutions, ensuring their sustainable growth. In this role, you’ll have a unique opportunity to be directly involved in the creation of new TikTok features from the very beginning. This position offers unmatched experience in developing a career in trust and safety, providing deep insights into end-to-end safety features and strategies. You’ll work closely with R&D and Algorithm teams to enhance models, collaborate with global operations to refine human moderation strategies, and partner with policy teams to explore platform policy iterations. This role places you at the cutting edge of industry practices in trust and safety, making your contributions vital to the safety of billions of users worldwide. Responsibilities: - Design tailored safety solutions, including user-facing tools and strategies, based on the unique characteristics of emerging TikTok features; - Set success metrics and collaborate across the organization to implement action plans; - Independently drive multiple complex projects simultaneously, establishing a robust workflow for seamless cross-team collaboration; - Utilize industry insights, user research, and data analysis to track the effectiveness of safety measures; - Identify potential areas for improvement, prioritize effectively, and iterate using appropriate methodologies. - Define the long-term product roadmap for a scalable and efficient safety system for new features.
Qualifications
Minimum Qualifications: - Bachelor’s degree or higher; - 5 years of product management experience in consumer-facing mobile or web internet companies; - Strong project management and communication skills, with the ability to manage multiple stakeholders across different time zones and influence global cross-functional teams; - Proven experience in designing product solutions based on data and research, with expertise in analyzing and improving product designs; - Hands-on experience in identifying and optimizing performance to enhance product quality and user experience. Preferred Qualifications: - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role; - Experience in Trust and Safety and understanding the landscape and new policy development and implementation; - Familiar with agile project management skills, recommendation system and ML; - Experience in organizing and coordinating large-scale projects; - Experience of working with global partners.
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $165120 - $414000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
