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Commerce ops

TikTok Shop - Business Analyst (Malaysia)

Location:

Kuala Lumpur

Employment Type:

Regular

Job Code:

A256947

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Responsibilities

About the team The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health Responsibilities - Be part of the Malaysia TikTok Shop Commercial Sustainability team, driving high importance outcomes through target setting & tracking, resource planning, and project management - Responsible for tracking, monitoring and diagnosis of current issues and proactively alerting the right stakeholders while problem solving - Responsible for the analytics and business planning for your assigned business initiatives, including market opportunity assessment, target setting and dissection, business progress tracking, business actions review, and hosting key meeting cadence - Working closely with relevant stakeholders and cross functional teams on strategic direction discussion, target alignment, business action planning, and driving the delivery of business results


Qualifications

Minimum Qualifications: - Bachelor’s Degree or equivalent practical experience. Minimum 4 years of working experience in consulting/quantitatively analytical roles. A background in the e-commerce industry is highly preferred - Proficient in research, data analytics, and financial analysis. Able to conduct root cause analysis with both qualitative and quantitative findings. Mastery Excel-based analysis and data tools is a must - Great project management and proactive mindset. Past experience in ability to work and influence cross-functionally is preferred. You will need to partner with multiple internal stakeholders in realizing the desired outcome Preferred Qualifications: - Good communication skills with the ability to communicate in languages other than English would be an added advantage - Curious and eager to take on challenges. Willing to dive deep into complex topics and maintain long-term focus. Able to perform well under pressure and thrive in fast-paced, dynamic environments


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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@2025 TikTok