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Commerce ops

TikTok Shop - Campaign Strategy and Operations Intern (Vietnam, E-Commerce) - 2025 Start

Location:

Ho Chi Minh City

Employment Type:

Intern

Job Code:

A213111A

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Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period. Responsibilities: - Campaign Execution & Support: Assist in executing key marketing campaigns (e.g. 11.11, 12.12, seasonal promotions), ensuring smooth operations across promotional tools and traffic drivers. - Data Analysis & Performance Insights: Monitor campaign performance using internal dashboards, compile reports, and provide data-driven recommendations to optimize future campaigns. - System Configuration: Support setup and management of in-app campaign tools (e.g. vouchers, livestream features, campaign microsites) to enhance campaign effectiveness. - Stakeholder Coordination: Work cross-functionally with local teams (e.g. Creator Management, Seller Management), regional teams (e.g. Marketing, Product), and external partners (e.g. brands, agencies) to align campaign execution and objectives. - Process Improvement & Project Assistance: Support workflow optimization and documentation to enhance campaign efficiency and execution excellence. - Market & Consumer Insights: Keep up with e-commerce trends, social media behavior, and digital marketing innovations to suggest improvements and identify new opportunities.


Qualifications

Minimum Qualification - University students or recent graduates in Marketing, Business, Economics, Data Analytics, Communications, or related fields or up to 1 year of internship experience in marketing, e-commerce, business analysis, or related fields. - Basic analytical skills: proficient in Excel/Google Sheets (pivot tables, data visualization); familiarity with SQL or BI tools (e.g. Tableau, Looker, Google Data Studio) is a plus. - Strong execution skills: ability to handle multiple tasks, coordinate stakeholders, and ensure smooth campaign operations. - Familiarity with social media, digital marketing, and e-commerce platforms in Vietnam. Preferred Qualification - Experience in digital marketing, performance marketing, or campaign operations from coursework, personal projects, or previous internships. Background in digital marketing agencies, account management, or consulting is a plus. - Creative thinker with the ability to propose data-backed campaign improvements. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at apac-earlycareers@tiktok.com


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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