Responsibilities

About the Team: Team Introduction/What you will do: We are looking for a talented, driven and experienced government relations professional to support our growing TikTok e-commerce public policy team. The mission of the Americas E-Commerce Public Policy team is to prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok Shop and to promote a political, legislative, and regulatory environment that supports growth and innovation for our business. We are looking for a dedicated, team-oriented professional to drive internal and external government relations/public policy projects important to the success of the fast growing TikTok Shop US business. The E-Commerce Public Policy Coordinator will report to the Head, Americas E-Commerce Public Policy, and drive coordination and impact across TikTok's e-commerce public policy efforts at the US Federal and state levels, while supporting development of TikTok's E-commerce Small Business Advocacy Program. Responsibilities: - Develop and maintain accurate project timelines, master project calendar, work-back schedules, meetings notes, tracking documents, internal reports, and other documentation as needed; foresee and triage blockers and issues before they arise. - Support development of the US E-Commerce Small Business Advocacy Program by engaging interested sellers, creating materials, driving programmatic goals, providing updates and managing seller fly-ins and external events. - Support cross-functional engagement of third-party public interest groups, industry associations and thought leaders engaged in technology and e-commerce policy issues. Represent TikTok at select industry gatherings, trade associations and coalition meetings. - Provide administrative, logistical, and organizational support for the AMS E-Commerce Public Policy team, including handling scheduling, presentations, team related procedures and objectives. - Support Public Policy and business teams in engaging with policymakers and organizations around issues important to TikTok Shop and our community of buyers, sellers & creators. - Provide front-line support on issues requiring engagement, solving problems, and escalating to internal colleagues as needed. - Build and maintain relationships with teams across the company including business partners, Comms and Legal. - Analyze and explain TikTok's e-commerce services to external audiences while setting and maintaining a high ethical standard.

Qualifications

Minimum Qualifications: - Bachelor’s degree in political science, international affairs, government, public affairs, or a related field, or equivalent practical experience. - Experience working in relevant fields, such as government affairs/relations, trade associations, third party organizations, regulatory, or governmental bodies. - Strong problem-solving, communication, and project coordination skills, with a proven ability to exercise sound judgment under pressure and collaborate effectively across teams. - Excellent written and verbal communication skills, with the ability to translate complex policy topics into clear, compelling messages while managing multiple priorities in a fast-paced environment. Preferred Qualifications: - Extensive experience in public policy or government roles, with a strong background in e-commerce, retail policy, or related issues. - Demonstrated ability to understand and navigate the business impacts of public policy. - Highly collaborative, flexible, and team-oriented, with a proven track record of working effectively in cross-functional settings. - Experience in planning and executing events of varying sizes is a plus. - Willingness to travel. Once a month needs someone flexible domestic travel.

Job Information