Responsibilities
About the Team TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe. Responsibilities: Capacity building and training for internal and external stakeholders - Develop best practice playbooks and trainings for internal Ops teams as well as external Creator Network partners on how to better conduct the CN business, how to better grow creators, and how to utilize new tools and product features for more productivity. - Conduct training in an interactive way with clear communications, examples and tips to increase user adoption of the learnt tactics. Measure training attendance and effectiveness in an organized way. - Maintain training curriculum up to date and iterate core topics regularly with the new best practice and strategies. Product go-to-market strategies and implementation - Liaison between CN Ops team and various internal cross-functional teams on product feature launch, central-to-region information sharing, operation policy updates, regional feedback collection, and other cross-functional projects. - Prioritize amongst the different topics to organize and conduct GTM to CN Ops team. Track GTM effectiveness through data tracking and relevant performance analysis - Collect partner feedback and inform cross-functional teams for improvement Analytics & Reporting - Fluently grasp all the internal data platforms and tools to obtain data for further analysis. - Conduct CN growth analysis to identify growth drivers and opportunities for selected CNs, as well as certain cohorts of CNs to find patterns. Comparing to global benchmarks to identify growth opportunities. - Product analytical reports with actionable insights and inform / educate the CN Ops team on how to improve their CNs' performance - Standardize internal reporting and information presented to leadership for better visibility and discussion of business progress.
Qualifications
Minimum Qualifications - 2+ years experience in high growth environments, content strategy, strategy consulting, GTM development, and/or strategy and operations at a consumer technology company (or similar) - Ability to use data analytical tools such as SQL and data visualization tools - Excellent leadership skills with the ability to identify problems, develop initiatives, build strong cross-functional relationships and work collaboratively - Proven abilities to ask the right questions and to use sound business judgment when collaborating with a wide range of partners (external and internal) - Fluency in both English and Mandarin is required: The role involves frequent communication with global teams, clients, and stakeholders, in English-speaking regions as well as in Chinese speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross-functional collaboration and market expansion Preferred Qualifications - Curious, self-motivated, bias-for-action (“no task is too small” mentality) - Excellent organization skills, strong strategic thinking and communication skills in diverse environments - Critical thinker and problem solver who leans in and can multitask in fast-paced and often ambiguous environments
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $83600 - $192533 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
