Responsibilities
Team Introduction: The global e-commerce user research team belongs to Business Office, which is the strategic team of Tiktok providing support for various business lines with the perspectives of strategy, user research, data science, macro research, etc., helping the business to grow more healthily and steadily at all stages, and becoming the most reliable strategic partner. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. This internship will be project based. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Responsibilities： - Tracking product's progress and identifying problems via tracking user benchmarking metrics periodically, and figuring out ways to ascribe those problems to a cause and fix them. - Share research findings with multi-disciplinary teams & international stakeholders. - Partner with product, strategy, and other business partners to identify research topics. - Support the formulation of research hypotheses, the design and implementation of studies addressing both user behavior and attitudes, the analysis and synthesis of user experience, and the delivery of actionable insights and solutions addressing the research topics along with other user researchers.
Qualifications
Minimum Qualifications - You are pursuing a Bachelor’s or Master’s degree or PhD degree in human behavior related fields (HCI, Psychology, Sociology, Anthropology, Information Science, Economics, Political Science, Behavioral Science, Statistics, etc.). - You have experience with survey design and response effects. - You are familiar with data manipulation and analysis using statistical tools (SPSS/R/Python/SQL/or equivalent). Preferred Qualifications - You have great interest in and understanding of online shopping/E-Commerce. - You are a great communicator, having strong communication and presentation skills to present data in an understandable and convincing way. - You have a genuine passion for and ideally good knowledge of user research and human behavior.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
