Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2025 TikTok
Responsibilities
About The team We are seeking a highly analytical and action-oriented Business Process Improvement Lead to drive continuous improvement initiatives across our operations. This role will be instrumental in identifying inefficiencies, designing scalable solutions, and leading cross-functional projects to enhance productivity, reduce cost, and elevate service quality. Job Responsibilities: - Lead end-to-end process improvement initiatives using structured methodologies (e.g., Lean, Six Sigma).Participate in cross-functional projects to improve end-to-end logistics efficiency. - Map and analyze existing workflows to identify pain points and inefficiencies. - Design and implement new business processes or optimize existing ones for scale and performance. - Collaborate with cross-functional teams (operations, tech, product, finance) to ensure seamless execution of changes. - Develop and track KPIs to measure the effectiveness and ROI of improvements. - Drive a culture of continuous improvement through workshops, training, and knowledge sharing.
Qualifications
Minimum Qualifications: - Bachelor’s degree in Industrial Engineering and Business Management. - 5 years of experience in business process improvement, ideally within logistics, supply chain, or operations-heavy industries. - Solid understanding of process mapping, root cause analysis, and change management principles. - Data-driven mindset with proficiency in Excel and visualization tools (e.g., Power BI, Tableau). Preferred Qualifications: - Certified in Lean Six Sigma (Green Belt or higher) preferred. - Strong project management skills and experience leading cross-functional teams. - Excellent communication and stakeholder influencing abilities.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
