Responsibilities
About the Team We are looking for a talented Business Development Manager to join the UK team for TikTok Logistics division. A successful candidate would play a pivotal role in scaling Tiktok Logistics in the UK to help merchants grow on the platform with their logistics and fulfilment needs. This role will be pivotal in helping raise the visibility and adoption of a new product to a wider set of Merchants, which aims to help them We are looking for someone with an entrepreneurial spirit, who is adaptable, collaborative, and is able to work with a number of Merchants, and internal stakeholders in a fast paced and exciting environment. Key Responsibilities - Engages with Mass Acquisition, Incubation and Marketing teams to help drive campaigns for wider Merchant outreach for TikTok Shop Merchants, including hosting and participating in webinars/digital events and attending Merchant Meetings with eCommerce team account managers; - Drive the development of seller education guides and content, and also help guides for inbounding to help Merchants onboard and adopt Tiktok Logistics. This may also involve training merchants via webinars and videos; - Work cross functionally with logistics and operations teams to understand Merchant feedback and potential improvement areas. This may include activities such as sharing Merchant feedback (Voice of the Customer), conducting reviews with Account managers, and running Surveys/Roundtable with Merchants; - Regularly engage with a limited set SMB size sellers to give limited AM support (i.e. Helping them to onboard with Tiktok Logistics and create the first trail). This may involve development of presentation/metrics to review with Merchants; - Provide regular updates internally to the progress of the lead/funnels and potential trends/forecasts. This may involve developing funnel views and metrics to help drive Business Development discussions.
Qualifications
Minimum Qualifications - 3+ years of experience in a Commercial role (Sales, Account Management, Merchant Acquisition etc...); - Bachelors degree or equivalent qualifications demonstrating business/Marketing understanding and ability to think analytically; - Proven track record in taking end-to-end ownership and driving results; - Strong verbal and written communications skills, as well as the ability to work effectively and cross-functionally across internal and external organizations; - Strong analytical and problem solving skills, with a degree of proficiency working with data/ analytical tools; - Demonstrated ability to manage multiple projects - work prioritization, planning and task management; - Proficiency in oral and written in English in order to closely work with merchants. Preferred Qualifications - Experience working in logistics/fulfillment/retail ecommerce would be highly preferred; - Understanding of Supply chain/logistics would be highly preferred. - Proven experience in a fast-paced environment is preferred
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
