Responsibilities
About the team The Education team designs and delivers projects that empower sellers and internal employees through scalable approaches. Our mission is to equip stakeholders with the knowledge, tools, and capabilities to succeed, ensuring initiatives are impactful, measurable, and aligned with business goals. We work closely with cross-functional teams to deliver high-quality education programs, outreach strategies, and capability-building projects. About the Role We are seeking an Education Team Leader to strategize, oversee, and drive education projects. You will lead a team of project managers, ensure seamless execution, and partner with cross-functional teams to deliver measurable impact. The role balances strategic leadership, operational management, and team development to elevate seller and internal employee capabilities. Roles & Responsibilities: Strategic project & team leadership - Define the education strategy and roadmap to meet business priorities and long-term capability goals. - Align initiatives with broader platform objectives to ensure scalability. - Identify opportunities for innovation in program design, delivery methods, and outreach. - Lead, mentor, and develop a team of project managers to deliver excellence in execution. - Foster collaboration across product, marketing, operations, and other XFN teams to ensure alignment and smooth delivery. Operational Management - Oversee the planning, execution, and optimization of education projects, ensuring high quality and timely delivery. - Establish clear KPIs and measurement frameworks to evaluate impact and drive continuous improvement. - Manage resources, timelines, and budgets effectively to maximize efficiency.
Qualifications
Minimum qualifications - Bachelor’s degree in Business, Marketing, or a related field. - Minimum 3+ years of experience in e-commerce operations, specifically account/category management or marketing. With at least 1 year of management/leadership experience. - Proven track record in managing teams and delivering high-impact projects - Strong data interpretation and analytical skills to guide decisions and measure impact. - Excellent in communication & leading cross-functional projects, with the ability to manage both upward and downward effectively. Preferred Qualifications - Exposure to education program design, seller outreach, or capability-building initiatives. - Growth-oriented mindset with a passion for learning and scaling solutions.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
