Responsibilities
About The team This role serves as the primary point of contact for sellers, ensuring effective communication, smooth onboarding, and timely issue resolution. By supporting seller enablement, aligning sellers with logistics processes and service standards, and collaborating closely with internal teams, this position enhances seller performance and satisfaction while driving continuous improvements across the logistics network Responsibilities - Be the main contact for sellers, ensuring smooth communication & issue resolution - Support onboarding, documentation, and seller training - Help sellers understand logistics processes & service standards - Work closely with internal teams to resolve challenges - Gather feedback to improve seller satisfaction
Qualifications
Minimum Qualifications: - Bachelor's degree or above - 2+ years experience in the Seller management - Proficiency in Mandarin is required to collaborate with key stakeholders and partners in Mandarin-speaking markets Preferred Qualifications: - Good negotiation skills, strong logical thinking, and solution oriented - Collaborative and open to changes and challenges
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
