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User ops

Creator Manager, Entertainment - Content Operation - London

Location:

London

Employment Type:

Regular

Job Code:

A36062

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Responsibilities

About the Team The UK Content team partners with the country’s leading creators, broadcasters and digital publishers across entertainment, sport, and news organisations to accelerate content growth and scale on TikTok. Overview of Role We are seeking a positive, self-motivated, and highly organised Creator Manager to lead partner-facing initiatives that enable entertainment creators to accelerate content growth and elevate quality on TikTok. The role will support the rollout of high-impact growth programs and manage a portfolio of creators, helping them optimise performance, monetise effectively, scale their presence, and increase the supply of high-quality content on the platform. Key Responsibilities: - Creator Relationship Management: Manage relationships with creators across different content verticals and levels - Deepen relationships and strategically improve account performance, product adoption and engagement to deliver against product and content goals - Offer guidance on content and best practise to optimise monetisation, and provide 1:1 feedback on content - Creator Engagement with Programs: Drive creator engagement programmes in Central, Regional, and Local programs, ensuring creators are well-informed and actively participating. - Metrics and Product Adoption: Monitor and drive key partner management metrics and encourage product adoption among creators. - Feedback and Opportunity Identification: Gather feedback from local creators, identifying opportunities and providing insights to enhance program effectiveness. - Local Market Expertise: Serve as a local expert in understanding the nuances of working with creators in the UK. - Collaboration: Work closely with various internal teams to align strategies and achieve departmental goals. Support strategic partnerships and business opportunities with global Top Creators and Public Figures - Make analytical and data-informed decisions to grow individual creators accounts and improve monetisation - Manage in-app programming for campaigns, ensuring operational excellence across set up, execution and reporting. - Liaise with XFN teams to improve processes and ensure smooth execution of features e.g. Search, ads, Nova


Qualifications

Required Qualification(s): - Proven experience in creator management, partner relations, or a similar role. - Excellent communication and relationship-building skills - An interest and local knowledge of entertainment and fan content on TikTok Preferred Qualification(s): - Bachelor’s degree in Marketing, Communications, Business Administration, or a related field - Strong understanding of the digital content landscape and creator ecosystems - Ability to analyze data and metrics to inform decisions - Demonstrated ability to work independently and manage multiple projects simultaneously - Familiarity with the local market and cultural nuances


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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