Responsibilities
Join Our Trust & Safety Team At the heart of our mission is a commitment to creating a safe and respectful online environment. Our Trust & Safety team plays a critical role in ensuring that harmful or objectionable content is swiftly identified and removed—often before it reaches the broader community. With a combination of advanced technology and human insight, we work tirelessly to protect the integrity of our platform. As a Content Moderator, you will be on the frontlines of this mission. Your work will directly contribute to making the online space safer by reviewing and managing content that may include sensitive or disturbing materials such as violence, hate speech, child safety risks, self-harm, or animal cruelty. While much of the content you engage with will reflect everyday life, your role will require vigilance, compassion, and a strong sense of responsibility. What You’ll Be Doing - Ensure compliance with legal and platform-specific policies to protect the safety and well-being of our user community. - Uphold and refine content moderation standards to enhance the security of our online environment. - Collaborate with internal teams to manage and respond swiftly to content that violates community guidelines. - Continuously improve content governance strategies tailored for short-form video platforms.
Qualifications
Minimum Qualifications - Proficiency in both Korean and English (reading, writing, and speaking) with excellent communication skills. - Quick to learn and highly adaptable, with strong attention to detail and a commitment to high-quality work - Deep understanding of Korean culture and sensitivity to regional and global social issues. - Demonstrated interest in and active engagement with short-form video platforms. - Ability to thrive in a fast-paced, shift-based work environment. - Mental resilience and a proactive approach to self-care, given the emotionally demanding nature of the role. Preferred Qualifications - Prior experience or knowledge of internet regulations and policies related to online content moderation. - Familiarity with legal frameworks around digital platforms and user-generated content is a strong advantage.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
Equal Opportunity at TikTok
TikTok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.
