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Global Operations

Search Operations Quality Assurance Associate, Model Data - AI Data Service Operations

Location:

Seoul

Employment Type:

Regular

Job Code:

J6KUP

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Responsibilities

About the Team The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security. - Inspect labeled data on time to ensure overall quality - Thoroughly interpret and apply complex guidelines to the evaluated content - Localize and update labeling guidelines and deliver training and calibration meetings - Conduct calibration meetings with the labeling team (BPO/Vendor): analyze different cases; record and evaluate their performance to achieve the target; and offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment - Oversee the performance of BPO QA and manage project outcomes through effective collaboration and strong partnerships - Work and interact closely with POC and other stakeholders to provide timely and quality feedback on SOP/guidelines/data quality to optimize existing processes and to ensure overall project success


Qualifications

Minimum Qualifications - Completion of Bachelor’s degree or above - At least 1 year of professional work experience in data labelling, QA, or quality improvement - Proficiency in English and Korean as working languages. - An in-depth understanding of local culture and familiarity with the internet usage habits of local users - Project management skills, familiarity with RCA and data analysis - Familiar with common office software Preferred Qualifications - Deep understanding of search engine mechanisms, AI, and machine learning - Knowledge of the TikTok App, functions, and services - Knowledge about search engines, familiarity with social media platforms - Ability to learn quickly, adapt to a fast-paced environment and respond to day-to-day challenges - Strong interpersonal skills, excellent attention to detail, precision and accuracy - Familiar with common office software


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Equal Opportunity at TikTok

TikTok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.

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