Responsibilities
Team Introduction The EMEA IT-Solution Delivery Management team at TikTok is responsible for delivering workplace technology across our regional office portfolio. From network infrastructure and audiovisual systems to security and smart workplace solutions, we ensure that each new space is equipped to support a seamless, modern, and secure user experience. Operating across multiple countries and time zones, the team brings together technical expertise, strong project governance, and a relentless focus on quality to drive business-ready outcomes in every project. - Maintain and develop effective relationships with internal and external stakeholders, ensuring effective collaboration at all times. - Create scope of works for new projects, drive the incorporation of technical requirements into space planning and initial test-fits. Ensure internal standards and user requirements are met and understood. - Plan full life cycle project schedules, measure and mitigate risks and issues, set expectations with stakeholders. - Develop and present accurate project budgets, track financial performance, and manage spend against approved forecasts. - Provide regular, high-quality reporting on project status, risks, and milestones to internal and external stakeholders. - Lead the procurement process for IT services and equipment, including vendor selection and performance tracking. - Oversee the technical design phase, ensuring key design milestones are met and subject matter experts are engaged as needed. - Coordinate and oversee the testing, commissioning, and go-live readiness of all systems, ensuring full operability and stakeholder sign-off and handover. - Lead post-project reviews, document lessons learnt and drive continuous improvement. - Maintain best practice project management disciplines at all times - Act as an EMEA IT ambassador at all times - Undertake any other activities as reasonably required
Qualifications
Minimum Qualifications: - 5+ years’ experience managing complex, multi-country workplace technology or construction projects. - Proven track record of delivering business-critical IT projects, especially office build-outs, using methodologies like Prince2, Waterfall, or Agile. - Strong vendor management skills, including vendor selection, negotiation, and performance tracking. - Advanced proficiency with project management tools such as Asana, JIRA, or MS Project. - Excellent risk, change, and financial management capabilities, with experience managing budgets exceeding £1M. Preferred Qualifications: - Experience in designing and implementing project structures and governance, including custom processes, reporting tools, and stakeholder management routines. - Deep understanding of workplace technology, including AV, IT infrastructure, networking and security systems - Excellent experience of project managing large business-critical IT projects for organisations of at least 1,000 employees - Preferable to have experience of working within technology and/or media environments. - Experience with ITIL, understands service management frameworks.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
