Responsibilities
About the Team As a Data Scientist in TikTok's Trust and Safety team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents. You will partner with a variety of stakeholders across the product, operations, policy, and engineering teams - both locally and globally. Responsibilities - Drive business development both short-term and long-term through in-depth business analysis, industry studies and the study of market trends; - Refine and upgrade the content safety system for globalised products, build data solutions to aid the management of a large-scaled operation team; - Utilise a comprehensive understanding of content safety and develop strategies through various operational data analysis, empowering scenarios such as resource allocation, cost management, personnel management, output efficiency management, and output quality management. In addition, abstract reusable analytical methodologies and tools; - Collaborate closely with the global Trust and Safety team, proactively providing insights and recommendations, driving the implementation of data analysis value, and overseeing the macro direction of the business.
Qualifications
Minimum Qualifications - Bachelor's degree or above, preferably in mathematics or statistics-related majors, with a solid foundation in statistical and data mining theories. - Proficient in data analysis and statistical analysis tools such as SQL, Python, R, Excel, and Tableau. - 3-5 years of data scientist experience, with a deep understanding of customer support / outsourcing partner management in globalised products. - Experience collaborating with cross-functional and global teams, communicating across effectively and efficiently. Preferred Qualifications - Acute ability to grasp company product-related industry technology development trends, and possess strong macro analysis and decision-making capabilities. - Experience in platform content safety and large-scale outsourcing team data operations and coordination is preferred - Experience in coaching team members. - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. - Your resilience and commitment to self-care to manage the emotional demands of the role.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
