Responsibilities

About the Team The Human Resource Operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and empathy. We strive to maintain efficient and simple people processes, systems, and programs, ensuring employees feel heard and supported throughout their careers. We are seeking a highly organized and detail-oriented Mobility Operations Specialist to join our team. In this role, you will provide essential operational support for the end-to-end process of international relocations, global assignments, and permanent transfers. As a key facilitator between employees, internal stakeholders, and external vendors, you will ensure the delivery of timely, compliant, and employee-focused mobility services. The ideal candidate is process-driven, has a passion to contribute to a dynamic global workforce, and seeks to maintain a seamless cross-border employee experience. Responsibilities: - Act as a primary operational contact for Employees, Candidates, and Talent Acquisition, leveraging mobility knowledge to provide guidance on status and next steps. - Support the execution of mobility workflows by coordinating with global stakeholders—including Tax, Payroll, Legal, and Procurement—to meet regional and global requirements. - Assist the Performance & Incentives Team by gathering data-driven insights to help monitor and enhance program effectiveness. - Work in close partnership with cross-regional counterparts to ensure consistency in service delivery. - Support the management of mobility vendors (immigration, relocation, tax, and destination services) to ensure processes are optimized and service standards are met.

Qualifications

Minimum Qualifications - 5+ years of experience in a mobility, coordinator, administrative, HR/TA, or immigration support role. - Demonstrated ability to manage multiple tasks and deadlines, with proficiency in Microsoft Office Suite (Excel, Word). - Strong communication and written skills with excellent attention to detail. - Bachelor’s degree or equivalent. Preferred Qualifications - High degree of confidentiality and responsibility when handling sensitive data. - Excellent logic, detail-orientation, and the ability to work effectively in a fast-paced dynamic environment. - Proven organization and coordination skills with a strong team-player mindset. - Prior experience specifically involving onboarding and offboarding processes. Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy This is a temporary position. You will not be an employee of TikTok. You will be an employee of a third-party agency. As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $30 - $50. Placement in the range depends on a number of factors, including a candidate’s qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

Job Information