Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2025 TikTok
Responsibilities
About the Team We’re looking for an experienced communications professional to join our Product and Risk Communications team, part of TikTok’s broader Trust and Safety and Technology communications organization. In this role, you’ll support risk communications that help protect our platform, mitigate emerging risks, and build trust in the safety and integrity of our products. You’ll work cross-functionally across product, legal, and public policy to develop messaging that clearly explains how TikTok keeps its community safe and secure and play a key role in working with product teams to mitigate and manage risks in the development phase. You should be a strong writer, confident advisor in high-pressure situations, and able to translate complex safety, regulatory, or risk-related topics into clear and accessible narratives. About the Role TikTok’s Product and Risk Communications team helps shape public understanding of how we keep our platform secure and our community protected. We lead proactive communications around product integrity, safety innovations, regulatory readiness, and risk response. You’ll help identify risks in the product development process, give strategic advice on mitigations and support product launches. Responsibilities - Serve as a strategic partner to internal teams on product risk issues, including providing strategic counsel to product teams in the development and review phase. - Provide strategic counsel during product risk reviews and support rollout plans with communications input. - Manage the development of global communications campaigns and materials that spotlight TikTok’s product safety and risk mitigation efforts. - Build and evolve TikTok’s narrative on product safety through messaging documents, newsroom posts, statements, Q&As, and spokesperson materials. - Support spokespeople with talking points, media prep, and issues management guidance. - Work with regional PR teams to support them with clear, consistent resources to address questions about TikTok’s product safety - Identify emerging areas of product risk and proactively shape messaging to address them.
Qualifications
Minimum Qualifications - 5+ years of experience in communications, ideally in tech, safety or policy. - Strong track record of translating complex or technical issues into clear, compelling narratives. - Experience working with product, legal, and public policy teams on risk or incident-related matters. - Proven media relations experience in risk, safety or technology sectors. - Excellent writing, editing, and messaging development skills. - Strong analytical judgment, with the ability to assess reputational risk and advise accordingly. Preferred Qualifications - Experience leading communications around product risk or safety-related incidents. - Thrives in fast-paced environments, with a proactive and solutions-oriented mindset.
Job Information
【For Pay Transparency】 Compensation Description (Annually) - Washington, DC
The base salary range for this position in the selected city is 86400 - 190000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request