Responsibilities
About the team: E-commerce's Governance and Experience team at TikTok is a global team responsible for ensuring our marketplace is safe and trustworthy not only for our users, but also for sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Responsibilities: - Work on external articulation of e-commerce seller and creator governance strategies, striking a balance between business growth and risk mitigation. Ensure the long-term health and sustainable growth of the business. - Design seller and creator credit and incentive functions through educational interfaces, constructing capabilities for rewards, penalties, appeals, etc. Enhance the ecosystem's vitality and health. - Develop a robust monitoring system for seller operation and influencer creation behaviors. Stay alert to various business signals, employing data-driven quantitative analysis and qualitative observations to identify issues impacting business growth and consumer experiences. - Address merchant, influencer, and user feedback, refining and implementing rules. - Foster seamless internal communication, collaborating with business, strategy, and R&D teams. Facilitate teamwork and collaboration across different product verticals.
Qualifications
Minimum Qualifications: - Currently pursuing a Bachelor's or Master's degree. - High data sensitivity, swiftly identifying risks, diagnosing root causes, proposing solutions and validating outcomes. - Experience with international products, community/social platforms, UGC platforms, supply-demand platforms, and studying or working abroad. - Passionate about content and e-commerce, and an avid user of related products. Preferred Qualification: - Preference for candidates with experience in building B-end workbenches and designing account security products—particularly those skilled in consolidating complex Product Requirement Documents (PRDs) across multiple cross-functional domains and leading cross-functional engineering teams.
Job Information
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $34- $53.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
