Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
About The Team The tech industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new experience to our users. We are looking for passionate and talented people to join our logistics operations team, together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for an experienced Operations Manager to lead and manage logistics operations in the Polish market. This role will be responsible for end-to-end operational performance, including carrier management, service quality, cost control, and daily execution. The ideal candidate has strong experience in logistics or supply chain operations, is data-driven, and can work cross-functionally with internal and external stakeholders. Fluency in both English and Polish is required. Responsibilities 1. Lead and manage day-to-day logistics operations in Poland, ensuring service quality, efficiency, and scalability 2. Manage relationships with local carriers, warehouses, and logistics partners; monitor performance and drive continuous improvement 3. Optimize operational processes, cost structure, and service levels (lead time, delivery success rate, damage rate, etc.) 4. Coordinate closely with regional and central teams on planning, capacity, and operational strategy 5. Support new market initiatives, product launches, and operational setup in Poland 6. Track and analyse key operational KPIs; provide regular reporting and actionable insights 7. Identify risks and operational bottlenecks, and implement mitigation plans 8. Manage local vendors and support contract negotiation and performance management
Qualifications
Minimum Qualifications 1. Bachelor’s degree or above in Logistics, Supply Chain Management, Business Administration, or related field 2. 5+ years of experience in logistics, supply chain, or operations management, preferably in e-commerce or parcel delivery 3. Strong understanding of last-mile logistics, carrier management, and operational planning 4. Proven experience in managing external partners and driving operational performance 5.Fluent proficiency in Polish and English (written and spoken). Preferred Qualifications 1. Data-driven mindset with strong analytical and problem-solving skills 2. Demonstrable experience within European logistics markets, with particular expertise in Poland. 3. Proven track record in scaling operations and/or successfully launching new logistics programmes. 4. Strong knowledge of e-commerce logistics, including 3PL and 4PL models, as well as cross-border logistics operations. 5. Excellent communication and stakeholder management skills in a cross-cultural environment 6. Ability to work independently and manage multiple priorities in a high-impact environment
Job Information
【For Pay Transparency】 Compensation Description (Monthly)
The base monthly pay range for this position in the selected city is 11900 PLN to 22667 PLN.
Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
In line with our company philosophy and commitment to equal treatment, our Total Rewards package in Poland is designed to ensure fairness, transparency, and employee wellbeing. The benefits offered are competitive within the local market, aligned with statutory requirements and best practices, and may vary depending on the nature of employment.
As part of our benefits package, we offer comprehensive supplementary health insurance for you and your eligible dependants, covering the cost of private treatment for acute conditions. We also provide life cover which offers a lump-sum payment which will be a percentage of your gross monthly salary (depending on the nature of death) in the event of your death whilst in employment with ByteDance. In addition, our Employee Assistance Programme (EAP) offers 24/7 access to confidential mental health counselling for employees and their immediate family members for a designated number of sessions.
Other locally prevalent benefits include a meal card with a designated daily allowance per worked day and access to The Social Benefit Fund, which supports employees’ social activities and provides access to a monthly benefit fund. Full details of these benefits and eligibility criteria are available in the Benefits Summary page which will be shared prior to you onboarding with the company.
We also provide time-off benefits in line with applicable statutory limits, including annual leave (based on years of service), sick leave, maternity leave, paternity leave, childcare leave, study leave, and other paid or unpaid leave entitlements. Where any allowance or payment exceeds statutory requirements, this will be clearly stated in the applicable Leave and Pay Policy.
These benefits are an integral part of the overall remuneration package and are extended to all employees in a fair and transparent manner, in accordance with legal and regulatory requirements. The Company reserves the right to modify or change these benefit programmes at any time, with or without notice.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
