Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights. - Partner Ecosystem & Capability Tiering: Responsible for the strategic design and development of the TikTok Shop Partner ecosystem across European markets. Build a dynamic partner capability evaluation and tiering system based on operational scale, service capability and merchant incubation performance; design differentiated development strategies and resource allocation for different partner segments. - Partner Growth & Enablement Framework: Design and optimize the full lifecycle growth framework for service partners, developing standardized methodologies and capability assessment systems. Drive partner enablement initiatives including training programs, capability development projects and incentive schemes to strengthen partner capabilities in merchant operations, affiliate collaboration, content production and livestreaming. - Partner Performance Analysis & Strategic Insights: Monitor and analyze the overall performance of the partner ecosystem. Conduct deep analysis on key metrics including merchant incubation efficiency, GMV contribution, content output and creator collaboration to identify growth opportunities and operational bottlenecks, providing data-driven strategic recommendations. - Growth Methodology & Best Practice Development: Identify and consolidate successful partner growth models and scalable operational methodologies. Produce case studies, operational playbooks and strategy reviews to enable best practices to be replicated across partners and markets. - Cross-functional Collaboration & Ecosystem Development: Lead key partner ecosystem initiatives by collaborating with Category Operations, Merchant Growth, Creator teams, Product and etc . Improve partner-merchant matchmaking mechanisms and address operational challenges in European markets to strengthen the long-term development of the partner ecosystem.
Qualifications
Minimum Qualifications: - Professional experience in e-commerce platform strategy, partner ecosystem management, merchant operations strategy, or business analysis. - Strong analytical and structured problem-solving skills, with a solid understanding of e-commerce platform ecosystems and service partner operating models. Proven ability to independently design and execute complex strategic initiatives. - Proficient in Excel for data analysis and modeling, with the ability to independently extract, clean, and analyze data. - Excellent project management and cross-functional collaboration skills, with the ability to drive alignment across multiple teams and execute strategic initiatives in complex environments. - Fluent in English as a working language. Preferred Qualifications: - Candidates with backgrounds in management consulting, internet strategy, or ecommerce and partner operations are preferred. - Experience with SQL or other analytical tools is highly preferred.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
