Responsibilities
About the team The TikTok Product Team aims to realize the development of international video business and build and maintain industry-leading products. This includes user growth, user products, author products, search products, business analysis and other core business scenarios to support the rapid development of products on the global track. It also includes service architecture, basic technology and other directions to ensure that the business continues to serve users with high quality, efficiency and security. Responsibilities 1. Own end-to-end user product experience for TikTok. Be responsible for deconstructing user experience pain points, formulating optimization solutions and strategies, and driving cross-functional collaboration with product and R&D teams to implement experience improvement initiatives. 2. Conduct proactive risk prevention based on upstream product strategy iterations, feature updates and relevant policy adjustments across the product teams. 3. Establish solid collaboration mechanisms with internal teams and external partners to timely identify, follow up on and drive resolution of user demands related to product features. 4. Leverage AI tools and intelligent solutions to monitor overall experience metrics, assess experience health levels, and identify latent experience issues in a timely manner.
Qualifications
Minimum Qualifications 1. Bachelor's degree or above, with 2+ years of relevant experience in experience operations. 2. Familiar with fundamentals of AI Agent, with proven track record of successfully delivered related projects. 3. Rigorous logical thinking, strong data-driven mindset, proficient in data analysis tools including SQL, Excel and Tableau, capable of identifying core problems through data insights. Preferred Qualifications 1. Familiar with full lifecycle management logic of internet user experience, with deep understanding of social and short-video product ecosystems. Experience with TikTok or similar overseas products is a strong plus.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
