Responsibilities
Team Intro The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for a passionate and strategic Head of Top Creators Partnerships and Operations to join our team. You will be responsible for developing a Creator Ecosystem Strategy & Acquisition as well as a incubating and developing top creators by building structured growth programs to enhance their e-commerce content capabilities. Responsibilities: - Build and maintain strategic partnerships with top creators, MCNs, and key ecosystem players - Design scalable collaboration models (live commerce, short-form video, brand campaigns) aligned with platform priorities - Drive high-quality content production across short-form videos and live streaming, improving content consistency and conversion efficiency -Lead the planning and execution of large-scale live streaming events (“big live sessions”) with top creators to maximize GMV impact - Develop creator playbooks, training systems, and best practices to scale successful content-commerce models - Design incentive programs and growth pathways to increase creator productivity and retention
Qualifications
Minimum Qualifications - Bachelor’s degree or above - 5+ years of experience in e-commerce, content platforms, or creator ecosystems - Proven experience managing top creators or MCNs, preferably in commerce-driven environments - Strong experience in live commerce and short-form content operations - Experience leading teams (5–10+ members) - Fluent in English and Spanish (required) - Excellent cross-functional collaboration and stakeholder management skills Preferred Qualifications - Experience in Latin American markets (Mexico preferred) - Experience with TikTok Shop or content-driven e-commerce - Strong network of top creators or MCNs
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
