Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
As an Agency Solution Manager, your primary mission is to empower and grow our Agency Partners. You will act as a strategic consultant to the agency's leadership and planning teams, ensuring they are fully equipped with our platform's solutions to drive success for their end-clients. You are responsible for the health, product adoption, and revenue growth of your assigned agency portfolio. Responsibilities Agency Strategic Consultancy - Agency Consultant: Act as a strategic advisor to Agency Partners, helping them link their clients' marketing objectives to our platform’s business solutions (strategy, product adoption, and optimizations). - Enablement & Upskilling: Lead workshops, narratives, and regular business reviews to educate and upskill Agency teams, charting the way forward for their portfolio. - Market Intelligence: Provide Agencies with a holistic view of product developments, market landscapes, and competitor activities to help them stay ahead of the curve. - Measurement Leadership: Collaborate with Agencies to build Test & Learn plans and implement Measurement solutions (BLS, CLS, Ad Effectiveness) across their full-funnel campaigns. Agency Portfolio & Campaign Management - Relationship Management: Manage and grow post-sale relationships with Agency teams, steering account growth and unlocking brand awareness, consideration, and conversion for their clients. - Media Plan Optimization: Sense check and challenge the Agency’s media plans, providing strategic suggestions to set their clients up for success. - Performance Oversight: Monitor the performance of the Agency’s book of business, providing proactive optimization suggestions and ensuring campaign setup excellence. - Data-Driven Insights: Analyze and present data/insights to Agency partners as part of post-campaign reporting or account audits to drive actionable next steps. Stakeholder Management & Revenue Impact - Ecosystem Growth: Build trusting relationships and robust communication with Agency stakeholders and internal cross-functional teams to ensure sustained account growth. - Revenue Attainment: Work alongside the Agency Partnership Managers to track revenue impact and identify innovative opportunities within your Agency portfolio. - Product Adoption: Drive the adoption of Pixels, MMPs, and specific platform programs (e.g., Shop) through your Agency partners. - Best Practice Sharing: Scale success by creating case studies and sharing vertical learnings across the Agency Solutions team.
Qualifications
Minimum Qualifications - Minimum 5 years of experience in ad-tech sales or agency media planner or strategy roles - Demonstrated understanding of digital media platforms, the ad-tech ecosystem and ad measurement metrics for branding and performance - Candidates with a proven track record of hitting and exceeding sales targets will be prioritised - Demonstrated experience in working with cross-functional teams - Excellent verbal and written English and Vietnamese communication skills - Ability to be goal-oriented, take initiative, work independently within a team environment. Preferred Qualification: - Experienced in analyzing data and delivering impactful insights - Has strong experience in both branding and performance, marketplace; strong experience working with multinational companies or F&B, FMCG and Finance industry - Flexible to join business trips as it happens quite frequently. - Having a wide network with big clients and agencies, both branding and performance will be a plus - Demonstrated experience in working with cross-functional teams; Comfortable with business travel domestically and internationally
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.