Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
Team Introduction TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them. With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth. Key Responsibilities - Own transaction assurance optimization for TikTok's Local Services business, ensuring transaction stability through continuous data monitoring and funnel analysis across the entire transaction lifecycle. - Deeply listen to, collect, and understand user needs; identify pain points in transaction journeys; design targeted optimization solutions for transaction features; and be fully accountable for user transaction experience at every touchpoint. - Coordinate cross-functional resources across Product, Engineering, Business, and third-party teams to ensure timely, high-quality delivery of transaction experience initiatives against defined goals.
Qualifications
Minimum Qualifications - Bachelor's degree or above with 2+ years of product experience in internet transaction products; background in local services or e-commerce transaction products is a plus. - Strong platform mindset with the ability to abstract platform capabilities from business requirements. - Demonstrated business analysis and design capabilities with strong logical reasoning; data-sensitive with proven ability to guide product decisions through both qualitative and quantitative analysis. - Excellent cross-functional communication and collaboration skills; proven track record of working closely with business, engineering, operations, and third-party partners to drive project execution. Preferred Qualifications: - Experience working in global or cross-border product environments, particularly in Southeast Asia or other emerging markets. - Familiarity with transaction assurance mechanisms, funnel optimization, stability monitoring, and reconciliation workflows in local services or e-commerce ecosystems. - Prior exposure to high-growth environments with demonstrated ability to navigate ambiguity.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
