Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
The team's mission is to improve delivery experience while minimizing costs across Fulfillment by TikTok (FBT) through seamless, integrated FBT product solutions and operations. We are looking for a highly analytical and strategic Linehaul Analytics Manager to support our rapidly growing e-commerce platform. The Linehaul Analytics Manager is responsible for developing the analytical foundation that drives operational performance, carrier strategy, and network optimization across the middle-mile and linehaul network. This role partners closely with Operations, Procurement, Planning, Product, Engineering, and Finance to translate operational data into actionable insights that improve service reliability, cost efficiency, and network performance. The ideal candidate combines strong analytical capabilities with logistics expertise to identify opportunities, influence strategic decisions, and drive continuous improvement across the transportation network. Responsibilities Network Performance Analytics - Own performance reporting and analytics across FBT's linehaul network - Develop and maintain key performance metrics to monitor network health, service quality, operational efficiency, and transportation costs - Analyze operational trends to identify root causes of service failures, network bottlenecks, and cost drivers - Deliver recurring business reviews and executive insights that support operational and strategic decision-making Network Optimization - Evaluate lane performance and identify opportunities to improve network efficiency, reduce transportation costs, and enhance service levels - Perform scenario analysis to support network design, routing strategies, and carrier allocation decisions - Quantify operational improvement opportunities and measure the impact of implemented initiatives - Partner with Operations and Planning teams to support network changes through analytical evaluation Carrier Performance Analytics - Develop standardized carrier scorecards and performance reporting - Analyze carrier performance across service, cost, utilization, and compliance metrics - Support carrier business reviews by providing performance insights and identifying improvement opportunities - Partner with Procurement partners to evaluate carrier performance trends and support data-driven decision-making Business Intelligence & Reporting - Design and maintain scalable reporting solutions that provide visibility into network performance - Standardize KPI definitions, reporting methodologies, and performance measurement across cross-functional teams - Improve reporting automation and data quality to increase operational visibility and reduce manual effort - Ensure consistent and accurate reporting across internal systems Cross-Functional Collaboration - Partner closely with Operations, Product, Engineering, Planning, Finance, and Procurement to support strategic initiatives - Translate business questions into analytical frameworks and actionable recommendations - Support new product launches and operational initiatives by measuring business impact and defining success metrics - Present analytical findings and recommendations to leadership to influence operational and strategic decisions Continuous Improvement - Identify opportunities to improve reporting, analytical processes, and operational decision-making - Conduct deep-dive analyses following major operational events, network changes, or service disruptions - Build scalable analytical frameworks that support long-term network growth - Promote a data-driven culture by providing timely insights and actionable recommendations
Qualifications
Minimum Qualifications - Bachelor's degree in Supply Chain, Logistics, Business, Economics, Data Analytics, Engineering, or a related field - 4+ years of experience in transportation analytics, supply chain analytics, e-commerce logistics, or related fields - Strong understanding of transportation networks, linehaul operations, and carrier performance management； - Advanced analytical and problem-solving skills with the ability to translate complex data into actionable business insights - Experience working with large datasets and developing performance reporting - Excellent communication skills with experience presenting analytical findings to cross-functional stakeholders and leadership; - Ability to manage multiple priorities in a fast-paced, high-growth environment Preferred Qualifications - Experience supporting transportation or fulfillment operations within a large-scale e-commerce environment - Familiarity with transportation management systems and logistics operations - Experience partnering with Product and Engineering teams to improve operational systems and reporting capabilities - Experience leading cross-functional initiatives focused on operational excellence and network optimization
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $109440 - $198360 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
