Responsibilities
The Creator Reputation team partners with high-impact professional creators to drive product understanding, adoption, and positive perception across the broader creator ecosystem. We’re looking for an execution-focused program manager who understands how professional creators operate - their incentives, pain points, and influence - and can turn that understanding into key creator initiatives, programs and events that are both appealing to the creator audience and drive trust and advocacy of the platform. At its core, this is a both creative and methodical project management role that requires great interpersonal skills, strong coordination, and the ability to see an initiative through to fruition. This role is not focused on talent management; it is focused on driving broader trust-building engagements through strategic engagements, programs and initiatives for some of the most influential voices on the platform. Responsibilities: Programs & Execution - Develop creative creator programs, initiatives, and events that drive creator trust and advocacy of the platform - Execute engagements that are scalable, repeatable, and aligned with business goals - Manage relationships with agencies, third-party partners, and sponsors to execute program elements - Own internal project management, timelines, and day-to-day execution across initiatives - Analyze program performance & key learnings to inform future program development and rollout - Contribute to team strategy, OKRs, formulation of ownable, marquee moments and timelines Cross-Functional Coordination & Insight - Develop key internal and external relationships to support program development and execution, including close partnership with Comms, Marketing, Product, and Sales teams - Bring creator feedback and behavioral insights back into the organization to inform product and go-to-market decisions - Synthesize executive and executional feedback to optimize future programs
Qualifications
Minimum Qualification(s): - 5+ years of professional working experience, ideally in tech, entertainment, media, talent or at a creative agency - Deep understanding of professional creators and what resonates among this audience; has a finger on the pulse of creator and internet culture - Demonstrated extremely strong program management skills - execution, organization, time management, and follow-through - Strong relationship builder; experience working in a cross-functional environment as a consensus builder across different business units with occasionally conflicting priorities - Clear communicator who can synthesize cross-functional feedback, remove roadblocks, manage up effectively, and advocate for creator-first solutions that also deliver against business objectives Preferred Qualification(s): - Experience working closely with professional creators on the tech platform, agency or brand-side - Experience in event or experiential planning and execution - Experience working with corporate leadership teams or Executive Communications - Experience developing or concepting presentation, show or event programming including panels, keynote presentations, and workshops
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $93600 - $220400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
