Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
About The team The Settlement Operations team ensures accurate and timely settlement processes for the logistics and transportation business. The team handles billing validation, reconciliation, rate card maintenance, and monthly settlement preparation, while collaborating closely with Operations, Finance, and Product teams to resolve discrepancies and drive process improvements. Job Responsibilities: 1. Handle day-to-day settlement operations for logistics/transportation business, including billing logic understanding, charge validation, issue tracking and closure. 2. Perform regular reconciliation work (e.g., invoice vs. shipment/waybill vs. Settlement vs. payment data), investigate discrepancies and drive resolution. 3. Support rate card validation and maintenance to ensure data accuracy, clear version control, and traceability. 4. Assist in monthly settlement preparation, pre-payment checking, cost breakdown and basic analysis. 5. Collaborate with cross-functional teams (Operations, Finance, Product/Data) to troubleshoot billing/reconciliation process issues and support continuous improvements. 6. Follow company data security and compliance requirements, handle data properly, and ensure authorized access and secure usage.
Qualifications
Minimum Qualification(s): 1. Bachelor's degree in Audit of Finance degree. 2. 5 years experience in data reconciliation, audit or financial analysis experience with logistics, payment or large-volume waybill reconciliation preferred. 3. Independently manage multi-system reconciliation (e.g., TMS vs system billing vs vendor invoice) ensuring completeness and data quality. 4. Advanced Excel skills: Pivot, Power Query, XLOOKUP; able to build reliable reconciliation models and anomaly detection templates. 5. English working proficiency; able to communicate, read and understand complex business rules and system documentation. Preferred Qualification(s): 1. Good ownership and cross-team collaboration skills. Collaborate with product/tech teams on billing system defects; write logic change specs and validate accuracy of online tools. 2. Strong data sense; quickly identify anomaly patterns and pinpoint root causes (missing data, logic errors, definition mismatches). 3. Strong logical thinking, extremely detail-oriented, capable of structured problem-solving able to document findings into structured reports and improvement proposals.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
