Responsibilities
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. About the Team: The Automation Team works closely with Product, Engineering, Algorithms, Operations, and other departments to strategically drive moderation automation and AI initiatives and maximize impact and ensure goal attainment. -Support the planning and execution of AI automation initiatives that improve the efficiency, quality, and scalability of Trust & Safety operations. -Assist in designing, testing, and refining prompts for LLM-powered workflows and AI agent use cases. -Analyze operational and AI model performance data, including metrics such as precision, recall, leakage, overkill, and human review quality, to identify improvement opportunities. -Help evaluate prompt quality, business rules, and automation logic through experimentation and data analysis. -Build dashboards, reports, and visualizations to monitor AI adoption, operational efficiency, and automation performance. -Support pilot programs and A/B testing for new AI capabilities and summarize findings for stakeholders. -Collaborate with Product, Engineering, and Operations teams to gather requirements and coordinate project activities. -Document workflows, experiment results, best practices, and process improvements to support knowledge sharing across teams. -Research emerging trends in Generative AI, AI agents, and operational automation to identify opportunities for future innovation.
Qualifications
Minimum Qualifications -Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, Data Science, Artificial Intelligence, Engineering, Business Analytics, or a related field. -Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights. -Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams. -Ability to manage multiple tasks in a fast-paced environment with strong attention to detail. -Demonstrated interest or hands-on experience with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning applications. -Familiarity with prompt engineering, prompt evaluation, or AI workflow design through coursework, personal projects, hackathons, or internships. -Understanding of AI evaluation concepts such as precision, recall, hallucination, leakage, overkill, or model performance metrics is a plus. Preferred Qualifications -Experience using APIs, workflow automation tools, or AI development platforms. -Knowledge of data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, or Python). -Interest in Trust & Safety, content moderation, risk management, or large-scale online platform operations. -Exposure to Retrieval-Augmented Generation (RAG), agentic AI frameworks, or AI evaluation frameworks is an advantage.
Job Information
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
