Responsibilities

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. This internship will be project based. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Responsibilities - Policy Go-to-Market (GTM) Execution: Assist in the planning, coordination, and rollout of new business policies and product features. Ensure smooth communication, training, and implementation across relevant internal stakeholders and external clients. - Performance Tracking & Dashboard Creation: Design, build, and maintain dynamic performance dashboards. Track key operational metrics, analyze data trends, and provide actionable insights to support leadership in data-driven decision-making. - Reward & Incentive Management: Support the end-to-end setup, configuration, and administration of client/merchant reward programs. Ensure accurate tracking, compliance, and timely execution of incentive payouts. - Cross-functional Issue Resolution: Partner closely with Account Managers (AMs) and cross-functional teams to investigate, troubleshoot, and resolve complex client operational issues, ultimately enhancing client satisfaction and process efficiency.

Qualifications

Minimum Qualifications - Currently pursuing an Undergraduate or Master's degree in Business, E-commerce, or a related discipline. - Strong analytical, organizational, and communication skills, with experience in excel data (pivot, formula) - A proven ability to multi-task, manage multiple projects effectively, and work well to deliver high-quality work within tight deadlines. - Experience working with large amounts of data and handling operational tasks with great attention to detail. - Able to commit to working for 12 weeks for the rest of the year (5 days a week). Able to work at least 20 hours a week - Chinese proficiency is required to effectively collaborate and communicate with Chinese-speaking clients. Preferred Qualifications: - Proven client-facing experience. - Familiarity with e-commerce markets and industry trends. - Demonstrated experience in leading operational initiatives and delivering measurable results. - A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity, adjust quickly to change, and work independently as well as collaboratively with diverse groups. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy #LI-LQ2

Job Information