Join us as we inspire
creativity and bring joy to
millions of users worldwide.
Join us as we inspire
creativity and bring joy to
millions of users worldwide.
@2026 TikTok
Responsibilities
TikTok LIVE connects creators and communities in real time, enabling interactive experiences and new monetisation opportunities. As part of TikTok's regional management and support function, the Regional Headquarters is seeking a Paid User Operation Executive to support TikTok group entities across the MENAT region. The role will support the development of regional creator-management strategy, training, performance analytics, policy implementation and operational governance, with local execution undertaken by the relevant operating entities. Responsibilities: - Develop a deep understanding of paid users' behavior patterns, spending motivations, and experience pain points; support the establishment of user segmentation, user tagging, and differentiated operation strategies. - Track core paid users' activity, retention, and spending changes; identify potential churn risks and drive recall, incentive, and user care actions. - Collect and organize user issues related to recharge, payment, KYC, campaign participation, creator interaction, and benefit experience, and work with relevant teams to drive closed-loop resolution. - Based on user feedback and data changes, consolidate user insights and provide actionable recommendations for operations, campaigns, and product optimization.
Qualifications
Minimum Qualification(s): - Bachelor's degree or above, with experience in user operations, content operations, community operations, LIVE operations, gaming operations, platform governance, or related fields. - Strong curiosity and empathy toward users, with the ability to understand paid users' real needs, emotional motivations, and behavioral changes. - Basic data awareness, with the ability to identify issues through user behavior, activity, retention, and spending changes, and translate findings into operational actions. - Strong learning ability, execution capability, and ownership; able to proactively drive issue closure in a fast-paced and ambiguous environment. - Fluent in both English and Arabic to effectively collaborate with international and Arabic-speaking stakeholders. Preferred Qualification(s): - Experience in live-streaming, short-video, gaming, community, content platforms, or high-value user operations is preferred.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
