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Commerce ops

Business Operations Lead - TikTok Commerce

Location:

Seoul

Employment Type:

Regular

Job Code:

A30166A

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Responsibilities

About The Team: This team is responsible to be focus on developing short term and long term cost targets and related indicators of each business to ensure a reasonable cost structure and accurate data in order to drive growth and improve the end customer experience. We are seeking a Business Operations Lead to join our team in Korea. Together we are building a commerce ecosystem that is innovative, secure and intuitive for our users and brands. The TikTok commerce team is responsible for the success of key partners on the platform and their responsibility spans across multiple areas. Key responsibilities include: - Defining the long-term strategy, leading key initiatives, and setting future direction for the categories in the market - Own end-to-end commercial performance for your categories - Providing industry knowledge and leveraging their own network to ensure the success of the category. - Acquiring partner by actively identifying, prioritising and onboarding to the platform. - Developing partners by driving and managing end to end partnerships. - Collaborate crossfunctionally to unlock partners' potential on the platform, drive brand growth and adoption of livestream and short videos. - Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders to drive decisions for the category. - Decomposing complex problems, devising new approaches and creating scalable solutions. - Drive and manage the partnership and experience end-to-end, including continuous partner development. - Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.


Qualifications

Minimum Qualifications - Extensive experience in industry/category management. - Strong track record in leading a category and delivering against stretching performance goal. - Experience of owning P&L on a commerce platform/marketplace. - Experience in managing diverse teams. - Sales orientated mindset, self-starter with strong communication skills who can manage strategic partner relationships. - Ability to thrive in ambiguity and adjust quickly to change. - Fluent in English and Korean; cross cultural communication and collaboration skills working cross functionally in a global working environment. Preferred Qualifications: - Strong knowledge of the Korean partner's landscape, consumer demands, digital evolution and mobile transformation. - Strong understanding of social commerce, content marketing and influencers.


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Equal Opportunity at TikTok

TikTok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.

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