Responsibilities
About the Team The TikTok Shop Campaign Operations team drives GMV growth on the platform in Japan through planning and executing large-scale sales campaigns and category-specific campaigns. The team conducts cross-category data analysis, campaign design, incentive planning, and promotion operations, aiming to maximize the participation of both creators and sellers and improve purchase conversion. Key Responsibilities 1. EC Online Campaign Operations Support (60%) - Simple banner edits (replacing product images and slogans in templates) - Setup support for in-app exposure slots (H5 pages, banners, in-app push notifications) - Boost operations for specific targets using internal tools - Coupon issuance configuration (executed per operation manual) 2. Creator / Seller Materials — Creation, Explanation & Translation (20%) - Assist in creating campaign guidelines, training materials, and operation manuals - Simple English → Japanese translation and terminology adjustment for materials 3. System Setup & Inquiry Response (20%) - First-line response to internal inquiries during campaign periods - System-side verification and FAQ guidance
Qualifications
Minimum Qualifications: - Ability to accurately extract, organize, and aggregate data - Ability to execute operations accurately following manuals / rules (SOP compliance) - Japanese document creation ability (frequent external-facing documents) - OA Skills: Word (Beginner), Excel (Intermediate — IF / VLOOKUP / Pivot Table), PowerPoint (Intermediate) - Online campaign / event operations experience - Experience operating English-language systems or admin dashboards (reading & writing level acceptable) Preferred Qualifications: - Experience with Figma is a plus - Prior experience within a high-growth e-commerce, online marketplace, or platform business is a strong advantage - Experience operating effectively within a hyper-scaling, fluid environment TPA Hiring Disclaimer (for TikTok roles) ''Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy''
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
