Responsibilities
About the Team The TikTok Shop Operations team's mission is to drive the growth of every industry (category) on TikTok Shop across the Japan e-commerce market. The team runs the full spectrum of e-commerce operations — from seller acquisition to day-to-day operational support — and is a core function that partners closely with Campaign, Creator, Product, and Policy teams to accelerate category growth. The Beauty & Fashion sub-team is building toward being the leading destination for the category on TikTok Shop, moving beyond pure product sales to establish long-term strategic partnerships with brands. The team is c. 40 people (roughly balanced by gender), spanning employees in their 20s to 40s with most members in their 30s, and is led by a manager in their 30s. Key Responsibilities • Seller Acquisition Support (40%): Organize target seller lists, book appointments and set up proposal meetings, and support the end-to-end seller onboarding pipeline for the Beauty & Fashion category. • Data Analysis & Progress Management (40%): Consolidate and analyze seller operational metrics; monitor key KPIs and turn trend movements into actionable insights that the AM team can act on. • Operational Support (20%): Communicate campaign information to sellers, track sign-up and submission progress, and support day-to-day seller operations under the direction of Account Managers.
Qualifications
Minimum Qualifications • E-commerce industry experience preferred — platform side or service-provider side (e.g., operation agency) is strongly preferred; brand / seller-side experience is also welcome. • Intermediate-level OA skills: Word, Excel, and PowerPoint at intermediate level (e.g., Excel VLOOKUP / IF / PivotTable, PowerPoint slide creation for press releases, events, and meeting materials). • Ability to work with internal tools such as Lark (internal communication) and Zoom (meetings). • Immediate contributor able to take ownership of daily operations from day one. • English language ability (working knowledge or above) — regular collaboration with regional partners. Preferred Qualifications • Experience on high-growth content-commerce or e-commerce platforms. • Experience supporting seller acquisition, campaign operations, or creator / affiliate programs. • Exposure to fast-paced, evolving business environments where processes are still being built. TPA Hiring Disclaimer (for TikTok roles) ''Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy''
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
