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Commerce ops

Assortment Growth Strategy Intern (TikTok Shop - Malaysia) - 2027 Start

Location:

Kuala Lumpur

Employment Type:

Intern

Job Code:

A79311A

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Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. About the Team TikTok Shop is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation Part of the Global E-commerce team, we are looking for talent to drive the growth for TikTok Shop Tab. It serves as a central hub where users can easily discover promotions (campaigns & flash sale), a wider product assortment from across our TikTok Shop merchants recommended through shoppable content (in-feed video, product showcase and LIVEs) as well as manage their orders all natively within one tab. About the role As a Growth Strategy Intern, you’ll work with data, experiments, and cross-functional teams to uncover opportunities across assortment, traffic, conversion, and seller performance. This is an opportunity to turn insights into action, contribute to impactful business initiatives, and build a strong foundation in growth strategy, analytics, and marketplace operations. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities: - Support the team in driving end-to-end growth initiatives across assortment, traffic, conversion, and seller performance through data analysis and structured problem solving. - Assist in strategic projects and growth experiments, including promotional mechanics, subsidy programs, flash sales, and other platform initiatives to improve business performance. - Analyze user behavior, marketplace trends, competitor activities, and business performance to identify growth opportunities and generate actionable insights. - Support the design, execution, and evaluation of A/B tests and experiments, including performance tracking and measurement of results. - Collaborate with cross-functional teams across category, operations, product, search, campaigns, and regional stakeholders to support project execution and alignment. - Help translate business challenges into scalable processes, operational improvements, and product or workflow recommendations. - Prepare reports, presentations, and business reviews to communicate insights and support strategic decision-making.


Qualifications

Minimum Qualifications - Currently pursuing a undergraduate in Engineering or a related analytical discipline. - Strong interest in eCommerce, marketplace growth, business strategy, or platform operations. - Analytical mindset with the ability to interpret data, identify patterns, and develop structured hypotheses and recommendations. - Comfortable working with numbers and using both data and logical reasoning to support decision-making. - Excellent problem-solving skills with the ability to work independently in a structured and goal-oriented manner. Preferred Qualifications - Previous experience through internships, school projects, case competitions, or coursework involving data analysis, experimentation, or business strategy is a plus. - Familiar with any analytics tools If you have any questions, please reach out to us at apac-earlycareers@tiktok.com


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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