Responsibilities
Responsibilities - Own the strategy and execution to increase the number of active sales partners and drive high-quality partner growth for TikTok Commerce, including developing lifecycle incubation plans and supporting partners . - Lead end-to-end incubation for high-potential partners, including onboarding, launch planning, performance acceleration, and ongoing success on the platform. - Identify scalable growth opportunities and design/roll out programs to improve partner performance (e.g., video/LIVE challenges, lifecycle email campaigns, enablement initiatives). - Conduct deep-dive analyses to understand partner segments, diagnose performance blockers, and surface root causes using data analysis, partner interviews, and surveys; translate insights into product/process improvements. - Manage partner communication channels (Lark groups, IM, etc.) to run mass account management activities including forecasting, troubleshooting, partner education, and incubation program delivery. - Capture, document, and share learnings to establish best practices and influence internal/external stakeholders.
Qualifications
Minimum Qualifications - Bachelor’s degree or above, with 3+ years of experience in mass account management or partner incubation; proven track record managing hundreds of partners at scale. - Fluent in English and Turkish due to speaking with partners; strong understanding of e-commerce market, consumer behaviour, and digital/mobile commerce trends. -Strong analytical skills and business judgment; able to turn complex data into clear opportunities and action plans. - Advanced Excel proficiency, including building and auditing formulas (e.g., XLOOKUP/VLOOKUP, INDEX-MATCH, IF/IFS, SUMIFS/COUNTIFS) and working with large datasets. - Results-driven with strong ownership and accountability. Preferred Qualifications - Results-driven with strong ownership and accountability. - Excellent cross-functional collaboration skills; able to influence and drive projects forward with diverse stakeholders. - Fast learner and self-starter; entrepreneurial mindset with comfort operating in ambiguity and rapid change. - Hands-on and pragmatic; willing to dive into detail and handle operations when needed.
