Responsibilities
About the Team TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators within TikTok to build a seamless shopping experience, while providing commerce solutions that enable our community to discover and engage with what they love. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Responsibilities Support the planning, coordination, and rollout of business policies, operational initiatives, and product feature updates for TikTok Shop. Assist with go-to-market execution, including stakeholder coordination, communication materials, training support, and implementation tracking. Build, maintain, and improve performance dashboards to track key operational metrics and identify trends, risks, and opportunities. Analyze operational data and prepare clear, actionable insights to support business reviews and decision-making. Support the setup, configuration, and administration of merchant or client reward and incentive programs, ensuring accurate tracking and timely execution. Partner with Account Managers and cross-functional teams to investigate, troubleshoot, and resolve client operational issues, helping improve client experience and process efficiency.
Qualifications
Minimum Qualifications - Currently pursuing an undergraduate degree in Business, E-commerce, Operations, Data Analytics, or a related discipline. - Strong analytical, organizational, and communication skills, with experience in excel data (pivot, formula) - A proven ability to multi-task, manage multiple projects effectively, and work well to deliver high-quality work within tight deadlines. - Experience working with large amounts of data and handling operational tasks with great attention to detail. - Able to commit to working for 12 weeks for the rest of the year (5 days a week). Able to work at least 20 hours a week - Chinese proficiency is required to effectively collaborate and communicate with Chinese-speaking clients. Preferred Qualifications: - Proven client-facing experience. - Familiarity with e-commerce markets and industry trends. - Demonstrated experience in leading operational initiatives and delivering measurable results. - A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity, adjust quickly to change, and work independently as well as collaboratively with diverse groups. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy #LI-LQ2
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
