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Global Operations

TikTok Shop Business Operations (BPO) Specialist (Third-party Associate, Japan)

Location:

Tokyo

Employment Type:

Third-party Associate

Job Code:

A203139B

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Responsibilities

About the Team The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users. Key Responsibilities • Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team. • Internal Training Materials (30%): create internal training materials for the team and related departments. • Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators. Working Conditions • Working hours: 10:00–19:00, 1-hour break (nominally 12:00–13:00, may be taken flexibly according to workload) • Overtime: approximately 20–30 hours per month • Office: ByteDance K.K. Head Office, Shibuya Hikarie


Qualifications

Minimum Qualifications • 1+ years of data analysis experience using BI tools (required). • Able to collect and analyse sales / operations data accurately and support preparation of business materials. • OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required. • Able to work with Lark (internal communication) and Zoom (meetings). • Language requirement:TOEIC 730 recorded in the staffing request. Used for internal materials. Preferred Qualifications: • SQL proficiency. Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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