Responsibilities
About the Team TikTok Shop is reshaping the retail path to purchase, transforming how brands, merchants, creators, and consumers connect through an ecosystem powered by discovery, consideration, purchase, review, and participation. We work to build a healthy and scalable marketplace by enabling sellers to grow their businesses, improving seller productivity, and ensuring consumers have access to a diverse, high-quality assortment. About the Role In this role, you will work closely with seller management, category, operations, product, and cross-functional teams to understand seller behavior and identify opportunities to improve seller acquisition, activation, productivity, retention, and overall marketplace contribution. You will use data and structured problem-solving to translate seller and marketplace insights into actionable strategies, programs, and operational improvements. This is an opportunity to gain hands-on experience in e-commerce marketplace strategy, seller management, business analytics, and platform operations. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities: - Support analysis of seller performance, behavior, and segmentation to identify opportunities to improve seller activation, productivity, and retention. - Assist in developing and executing seller management initiatives, including seller engagement programs, incentives, education initiatives, and growth programs. - Conduct data analysis and market research to understand seller needs, marketplace trends, and key drivers of seller performance, translating findings into actionable insights. - Support the team in running and evaluating seller-focused experiments and pilot programs, including tracking key metrics and summarizing results. - Work with cross-functional teams across seller management, category, operations, product, and campaigns to support project execution and follow-up on key action items. - Prepare dashboards, reports, and presentations for business reviews, helping stakeholders understand seller performance, program impact, and key marketplace trends.
Qualifications
Minimum Qualifications: - Currently pursuing a undergraduate in Engineering or a related analytical discipline. - Strong interest in eCommerce, marketplace growth, business strategy, or platform operations. - Analytical mindset with the ability to interpret data, identify patterns, and develop structured hypotheses and recommendations. - Comfortable working with numbers and using both data and logical reasoning to support decision-making. - Excellent problem-solving skills with the ability to work independently in a structured and goal-oriented manner. Preferred Qualifications: - Previous experience through internships, school projects, case competitions, or coursework involving data analysis, experimentation, or business strategy is a plus. - Familiar with any analytics tools
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
