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Commerce ops

TikTok Shop by Tokopedia - Price Operations Strategy, Shopping Center (Indonesia)

Location:

Jakarta

Employment Type:

Regular

Job Code:

A252676

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Responsibilities

About The Team: TikTok Shop Shopping Center serves as a central hub where users can easily discover promotions (campaigns & flash sale), a wider product assortment from across our TikTok Shop merchants recommended through shoppable content (in-feed video, product showcase and LIVEs) as well as manage their orders all natively within one tab. Join us as we drive the future of e-commerce here at TikTok. Responsibilities: - Take charge of end-to-end supply-side pricing strategy formulation and iteration for various industry categories, continuously enhance the platform’s overall price competitiveness, and drive long-term stable growth of platform GMV and user shopping value perception. - Design and iterate merchant-oriented pricing incentive systems and operational mechanisms, formulate differentiated negotiation strategies and pricing cooperation solutions for different types of merchants (brands, industrial belts, small and medium-sized sellers), and improve merchant willingness to cooperate and pricing benefit output. - Collaborate cross-functionally with operations, category strategy, seller account management, product and data teams to realize strategic alignment of pricing rules, traffic distribution, subsidy policies and platform infrastructure capabilities. - Screen high-quality category resources and high-impact core SKUs, launch targeted pricing optimization projects, and release platform sales potential. - Build and iterate data-driven evaluation systems including data dashboards, effect tracking tools and experimental verification mechanisms, to continuously monitor pricing performance, merchant participation and project operational effectiveness. - Identify pain points and efficiency gaps in daily pricing operations, put forward standardized optimization solutions, and improve the coverage, operational efficiency and scalable capability of platform pricing projects.


Qualifications

Minimum Qualification(s): - Bachelor’s degree or above, with 3+ years of working experience in e-commerce platform operation, strategic analysis, management consulting or marketplace business; - Possess strong business negotiation and resource integration capabilities, able to rely on platform resources to conduct efficient business games with merchants, accurately grasp merchant core demands, and drive merchants to reach high-quality pricing cooperation. - Data-driven thinking, capable of combining merchant operation data, commodity pricing data and industry market data to sort out problems, summarize rules, and formulate actionable merchant operation and pricing optimization strategies. - Fluent in oral and written English, with excellent cross-team communication and expression skills; able to sort out and explain complex business mechanisms in a simple and clear manner; Preferred Qualification(s): - Has successful 0-to-1 merchant pricing project landing experience, capable of independently driving merchant negotiation, resource docking and scheme implementation, with a proven track record of optimizing platform pricing levels and expanding high-quality merchant resources. - Proficient in cross-functional resource coordination and integration, able to flexibly utilize platform traffic, subsidies and operational empowerment resources to form negotiation advantages, efficiently resolve uncertain problems in merchant cooperation, and ensure high-quality delivery of business goals. - Possess strong business ownership and market acumen, sensitive to industry price changes and merchant operational dynamics, able to proactively iterate negotiation strategies and merchant operation models, and continuously amplify platform price competitive advantages. - Relevant experience in pricing strategy, supply-side operation or platform ecological management is preferred. - Experience in international cross-cultural work environment is a plus.


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

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