Responsibilities
We are seeking an elite problem-solver to join the TikTok Shop SMB (Small Medium Business) Scalable Solutions team. In this high-impact role, you will exclusively own and architect our seller experience and governance vertical strategy. Roles & Responsibilities: - Serve as the definitive content thought leader and representative for the SMB team across TikTok Shop. - Partner seamlessly with Product, Creator, and Strategy teams, aligning your initiatives with overarching OKRs to unlock net-new ecosystem value. - Apply rigorous logic to deconstruct the seller content-to-GMV journey. You must definitively diagnose where the system is breaking: Seller supply --> Content supply --> Traffic Quality --> Conversion --> GMV Growth. - Leverage Aeolus, Advanced Excel, and other analytical tools to manipulate complex, high-volume datasets. Turn ambiguous data into sharp, actionable strategic levers. - Take end-to-end ownership of highly complex, quarterly platform-level projects optimized for revenue expansion or structural cost reduction. - Manage concurrent, multi-threaded workstreams. Ensure the cumulative impact of your projects portfolio delivers ROI that is greater than the sum of its parts. - Translate complex data and strategic pivots into crisp, Amazon-style 1-pagers. - Communicate progress, post-mortems, and resource needs to senior leadership with logically airtight, data-backed precision.
Qualifications
Minimum Qualification(s) - Experience: 3+ years in high-stakes, analytically rigorous environments (e.g., product management at big tech, top-tier management consulting, investment banking, or hyper-growth tech strategy) with a proven track record of complex stakeholder management. - Analytical Rigor: Elite quantitative skills (highly proficient in Excel) paired with exceptional critical thinking. You naturally break down ambiguous, multi-variable problems into MECE components. - Mindset: Zero ego, fiercely agile, and intellectually hungry. You are not sensitive about titles; you care about driving outsized business impact in a high-velocity environment. - Executive Presence: Highly proficient in synthesizing information and driving alignment among senior, cross-functional stakeholders.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
