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Commerce ops

TikTok Shop - Agency Partner, Senior Manager (Vietnam)

Location:

Ho Chi Minh City

Employment Type:

Regular

Job Code:

A141462

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Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. Agency Partner Management team will be responsible for managing relationships with mid-size agencies and independent partners to drive significant ad revenue growth, protect existing revenue streams, and accelerate adoption of key marketing products. You will serve as the primary point of contact for agency partners, blending strategic relationship management with data-driven execution to help both TikTok and its partners achieve ambitious growth targets. Responsibilities - Responsible for planning and executing the recruitment and development of TikTok Agency partners in Vietnam, designing Agency recruitment strategy and landing investment; - Develop management and support policies for Agencies, responsible for the daily management of Agencies, including but not limited to admission, assessment, dismissal, wind control, etc., to ensure the daily operation of Agencies and promote the achievement of performance targets. Analyze service indicators, clarify the current status of agencies's capability, formulate the direction of improvement and review regularly, and output of operation methodology; - Provide continuous support and training for Agencies, analyze team structure & operational human efficiency, etc., give reasonable advice according to business development planning, organize and implement team skills training and empowerment, and improve capabilities; - Have experience in dealing with the E-commerce supply chain, familiar with the development status of cross-border e-commerce in Vietnam, and have the resources of VN service agencies; - Vietnam TikTok Shop Agency Partners ecological cultivation, including but not limited to the organization of industry workshops, and seminars.


Qualifications

Minimum Qualifications: - Bachelor degree or above, 5+ years of experience in account management, having experience in project management, merchant acquisition, supplier management, or e-commerce platform co-development in an internet company, e-commerce business background is preferred - Strong business development ability, good at business negotiation, able to independently reach and promote external cooperation - Proficient in English Preferred Qualifications: - Data thinking, with data analysis experience, master basic data extraction tools. Familiar with Agency Partner cost and revenue structure, able to guide operation with data analysis of industry trends, performance evaluation and project execution - Experience in project management and cross-function team collaboration, as well as good teamwork spirit


Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

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